Software Support

 

  Application LIT / ITS Supported Contact URL Notes
Calendaring and Scheduling Applications
  Bedework ITS, LIT W&TS Bedework FAQ Used by YUL and BRBL to maintain public calendar of events. Rolls up to larger Yale calendar.
  LibCal LIT W&TS LibCal Also used to reserve study rooms and maintain library hour of operation.
  YaleConnect (Exchange) ITS, LIT W&TS YaleConnect The standard Yale email and calendar application.
Data Storage
  Box at Yale ITS, LIT Log-in  Box at Yale For personal storage and small collaborations across departments: 50 GB
Monthly fee: free
3-lock data compliant: No
  Central File Services (CFS) ITS, LIT W&TS Central File Service For small storage needs: 10GB+
Monthly fee: $1.00 per gigabyte
3-loc data compliant: Yes
  Drobos/RAIDs LIT W&TS ITS Backup Service Not recommended without ITS Backup
3-lock data compliant: Yes, with Data Encryption
  Dropbox Not supported   Dropbox Personal storage and small collaborations.
  EliApps ITS   EliApps Requires EliApps account or Gmail account
Rate: free to students
3-lock compliant: No
  External Drives LIT W&TS ITS Backup Service Not recommended without ITS backup
3-lock data compliant: Yes, with Data Encryption
  Google Drive Not supported   Google Drive Personal file storage and small collaborations
  Internal local drives LIT W&TS ITS Backup Service Not recommended without ITS backup
3-lock data compliant: Yes, with Data Encryption
  OneDrive (formerly SkyDrive) Not supported OneDrive   Personal storage and small collaborations.
  Research Storage solution (RSS) ITS, LIT W&TS Research Storage Solution For large storage needs: 500 GB+
Monthly fee: $15.00 per terabyte
3-lock data compliant: Yes
  SecureUSB ITS, LIT W&TS Yale ITS Secure USB 3-lock date compliant: yes
Storage: 16 GB
Cost: $25/device
Library Specific Applications
  Aeon Client LIT W&TS Aeon Aeon is an inventory and request tracking system for special collections.
  Ares Client LIT W&TS Ares Ares is an application for managing print and electronic course reserves.
  CAJViewer 7.0 LIT W&TS More information CAJViewer is a free application software that can be used to open and read the files that are part of the China Academic Journals database.
  ILLiad LIT W&TS ILLiad Yale's interlibrary loan software.
  MacroExpress 3 LIT W&TS More information Tool used to create macros in Voyager used by technical services staff.
  MarcEdit 5.8 LIT W&TS More information Marc record creation and editing tool used by technical services.
  OCLC Connexion Client 2.40 LIT W&TS More information Used by technical services staff to download and upload Marc records to OCLC.
  Spine Labels LIT W&TS   Tool used to create spine labels for library materials.
  Voyager LIT W&TS Voyager Yale Library's Integrated Library System (ILS)
Productivity Applications
  7-Zip ITS, LIT W&TS More information 7-Zip is an archive utility that supports many other file formats including Zip and RAR.
  Adobe Acrobat X Pro ITS, LIT W&TS More information Adobe Acrobat Professional for Creation and editing of PDF files.
  Adobe LiveCycle Designer ES2 LIT W&TS More information Adobe LiveCycle Designer is a forms authoring tool published by Adobe Systems, intended as a one-stop design tool to render XML forms as PDF or HTML files.
  Cisco AnyConnect Secure Mobility Client ITS, LIT W&TS More information The Cisco AnyConnect application allows clients connecting from a non-Yale Internet Service Provider (ISP) to access services as if they are directly connected to the campus network.
  EndNote ITS, LIT W&TS More information EndNote is a bibliographic management and publishing solution used by millions of researchers, librarians, and students worldwide.
  Google Chrome ITS, LIT W&TS More information Google Chrome is a freeware web browser developed by Google.
  iCloud LIT W&TS More information iCloud is a cloud storage and cloud computing service from Apple Inc.
  Identity Finder ITS, LIT W&TS More information This tool scans for confidential numbers such as social security numbers or credit card numbers on your system.
  Internet Explorer (32-bit) ITS, LIT W&TS   Internet Explorer is a web browser developed by Microsoft and included as part of Microsoft Windows operating systems.
  Internet Explorer (64-bit) ITS, LIT W&TS   Internet Explorer is a web browser developed by Microsoft and included as part of Microsoft Windows operating systems.
  iTunes ITS, LIT W&TS More information iTunes is a media player, media library, and mobile device management application developed by Apple Inc.
  Microsoft Office 2010, 2013 ITS, LIT W&TS More information Microsoft Office is a suite of inter-related desktop applications and services which includes Word, Excel, Access, and Outlook.
  Microsoft SharePoint Workspace 2010 LIT W&TS More information SharePoint Workspace 2010 provides interactive access to libraries and lists on a Microsoft SharePoint Server.
  Microsoft Silverlight ITS, LIT W&TS More information Microsoft Silverlight is an application framework for writing and running rich Internet applications, with features and purposes similar to those of Adobe Flash.
  Mozilla Firefox ITS, LIT W&TS More information Mozilla Firefox is a free and open-source web browser developed by the Mozilla Corporation.
  PuTTY ITS, LIT W&TS More information A light-weight telnet (SSH) application.
  QuickTime ITS, LIT W&TS More information QuickTime is an extensible multimedia framework developed by Apple Inc., capable of handling various formats of digital video, picture and sound.
  RealPlayer LIT W&TS More information RealPlayer is a cross-platform software product created by RealNetworks primarily used for the playing of recorded media.
  Roxio Burn LIT W&TS More information Roxio Burn is a proprietary optical disc authoring program produced by Roxio.
  Safari ITS, LIT W&TS More information Safari is a web browser developed by Apple Inc.
  SSH Secure Shell LIT W&TS   Secure Shell (SSH) is a cryptographic network protocol for secure data communication, remote command-line login, remote command execution, and other secure network services between two networked computers.
  Symantec Endpoint Protection ITS, LIT W&TS More information Antivirus and malware protection for Windows.
  Tivoli Storage Manager ITS, LIT W&TS More information ITS backup client for Windows operating systems.
  Vmware Player LIT W&TS More information VMware Player is a virtualization software package supplied free of charge by VMware, Inc.
  Windows Virtual PC LIT W&TS More information Windows Virtual PC is a virtualization technology that lets you run many productivity applications in a virtual Windows environment, directly from a Windows 7 computer.
  Windows XP Mode LIT W&TS More information Windows XP Mode lets you run older Windows XP software on your Windows 7 desktop.
  WinSCP LIT W&TS More information WinSCP is an open source free SFTP client and FTP client for Windows.
  Write-N-Cite LIT W&TS More information Write-N-Cite is a utility that allows users to run an abbreviated version of RefWorks in their word processor.
  Zotero Standalone LIT W&TS More information Zotero is free and open-source reference management software to manage bibliographic data and related research materials.
Project Management, Collaboration, and Calendaring Tools
  Basecamp ITS, LIT W&TS More information Although Basecamp is primarily a basic project management platform, it also offers simple calendaring functionality.
  Microsoft SharePoint ITS, LIT W&TS More information YUL uses SharePoint for a variety of purposes.
  Secure File Transfer Facility ITS, LIT W&TS More information Service to transfer large files between individuals within the Yale Community, and between Yale and non-Yale individuals.
  Wrike LIT W&TS Wrike Robust project management application
Social Media
  Facebook ITS, LIT Amanda Patrick YUL Facebook guidelines,
Yale Library Facebook 
Contact Amanda Patrick for more information.
  Twitter ITS, LIT Amanda Patrick Yale Library Twitter,
YUL Twitter guidelines
Contact Amanda Patrick for more information.
  Vimeo ITS, LIT W&TS Yale University Vimeo Vimeo is similar to YouTube. Contact Amanda Patrick for more information.
  Yammer ITS, LIT W&TS Yammer Social network for the Yale community
  YouTube ITS, LIT W&TS Yale University YouTube Yale has a YouTube account.  Permission is required to upload to it. Contact Amanda Patrick for more information.
Teleconferencing
  AT&T Connect ITS   More information Contact: telecom.custrelations@yale.edu
Cost: $.039 per minute per caller
  Yale MeetingPlace ITS   More information Contact: telecom.custrelations@yale.edu
Cost: free
Video Conferencing and IM
  Adobe Connect ITS, LIT W&TS More information Group size: 10+
Need to request an account
  FaceTime Not supported   More information One on one video conversations for Mac to Mac video calls.
  Google Hangout Not supported   More information For group conversations, similar to Skype.
Group size: up to 10 people
  Microsoft Lync ITS, LIT W&TS More information Group size: up to 10 people
  MOVI ITS, LIT W&TS   Desktop videoconferencing client for remote connection to Yale Videoconferencing Rooms.
Group size: 10+
  Skype Not supported   More information Commonly used cloud-based system. May be needed to connect with non-Yale sites.
  Yale Video Conferencing Rooms ITS   More information Contact: telecom.custrelations@yale.edu
Group size: 10+
Web Publishing Tools
  Classes*V2 (Sakai) ITS   Classes*V2,
 
Yale online class system, More information about Classes*V2
  Drupal (YaleSites) ITS, LIT W&TS Request a YaleSite,
More information
Yale's current content management system for webpage development
  LibGuides LIT W&TS LibGuides Contact: askyale@gmail.com