Library IT Service

Non-CMS Web Hosting (sapphire.library.yale.edu)

Service Owner:

Robert Rice

YUL Service Domain:

Support Group:

Description:

Many of the Yale University Library's website platforms, such as Drupal or LibGuides, do not provide robust file-managing capabilities. It can be extremely difficult to upload and host 200 finding aid PDFs. Therefore, Library IT offers a simple Windows Explorer/MacOS Finder-based method for uploading and managing web-accessible files.

The intent of this service is solely to provide a platform for accessing binary files such as images, PDFs, and ZIP files. It is not a platform for hosting HTML pages or websites.

Requesting and accessing this service

How do I get it?:

Requests for file hosting are made by submitting a service request on the Library IT website. A valid NetID and explicit permissions are required to host files.

How do I access it?:

Uploading and managing files are performed through the Windows Explorer or MacOS Finder. Web-accessible folders are accessed in the same manner as any other folder on your computer.

Documentation and help

Is there a specific area that your user can go to for help?:

No.

Do you have specific Documentation and Support outside of the Knowledge Base? :

No.

Are there any specific policies and procedures outlined for your service offering?:

This service is to be used solely for the purpose of hosting binary files such as images, PDFs, or ZIP files intended to be downloaded by a web visitor. It is not to be used for hosting HTML files of any kind. HTML files stored on a web-accessible share are subject to removal by Library IT without notice to the user.

An operating agreement, known locally as a service overview, is available for this service. A service overview is a document that defines expectations and resources required to provide ongoing operational support for the service. You can view it here.

Are there Rates & Charges Associated to this Service Offering?:

Who is elegible to use this service offering?:

Staff

Yale Library Staff Only

Affiliations that can use this service offering:

Employees

Faculty

Staff

Students

Yale University Library

Research

Services

Libraries & Collections

Information & Policies

Non-CMS Web Hosting (sapphire.library.yale.edu)