How satisfied have you been with communication?
If a respondent was aware of a or involved with a project, they were asked about three aspects of LIT's performance: communication, timeliness of completion, and delivered the promised functionality.
Respondents rated communication on a scale from Very Dissatisfied (1) to Very Satisfied (5). The average response across all projects was slightly above neutral, 3.2. The table below lists the average score for each project, and also the percent indicating they were satisfied or very satisfied. The chart displays those projects with in descending order of average satisfaction. Those projects above the green line are the top third of the average score for communication.
