Library IT Service

Inventory Management Systems Support

Service Owner:

Steelsen Smith

YUL Service Domain:

Support Group:

Description:

This service allows the Library Collection Services (LCS) department to request changes to the infrastructure that underpins LCS operations. This includes GFA LAS application configuration and support, authentication and authorization, integrations, and infrastructure (systems, storage, databases, PDT barcode scanners, printers for barcode replication and tray barcode creation).

Requesting and accessing this service

How do I get it?:

Link: https://web.library.yale.edu/departments/lcs/administration

Link Text: Inquire about Library Collection Services

Documentation and help

Is there a specific area that your user can go to for help?:

https://web.library.yale.edu/departments/lcs/administration

Are there any specific policies and procedures outlined for your service offering?:

An operating agreement, known locally as a service overview, is available for this service. A service overview is a document that defines expectations and resources required to provide ongoing operational support for the service. You can view it here.

Are there Rates & Charges Associated to this Service Offering?:

Who is elegible to use this service offering?:

Anyone in the Yale community with an active and valid NetID

Affiliations that can use this service offering:

Staff

Yale University Library

Research

Services

Libraries & Collections

Information & Policies

Inventory Management Systems Support