All Library IT Services


Archival Management Services

Services and systems that support or directly manage archived materials such as ArchivesSpace.

ArchivesSpace Support

Digital Collections Services

Services and web-based applications that support the ingest, description, access, and delivery of YUL-generated digital content.

Audio/Video Content Delivery (Aviary)
Digital Collections Access (FindIt)
Digital Content Ingest
Legacy Digital Collections

Digital Exhibition Services

Services that provide support for rich and engaging online exhibitions crafted from YUL collection materials.

Online Exhibitions

Digital User Experience

Services that present web content directly to the user.

Legacy Web Hosting (ogma)
Non-CMS Web Hosting (
Web Archiving Service
YUL Staff Directory
YUL Website (YaleSites)
YUL Website Applications

Electronic Resource Access Services

Services that support access to electronic resources such as e-Journals and research databases.

eJournals A-Z
Lean Library Access
Remote Access to Licensed Electronic Resources

End-Point Services

Equipment, software, and services used by YUL staff, YUL classrooms, and public spaces.

A/V Systems in Public and Staff Spaces
LibraryApps Virtual Environment
Non-Yale Patron ID Generator

Geographic Information Services

Specialized software for the storage, querying, and visualization of geospatial information.

GIS Systems Support

Integrated Library System Services

Support for the YUL mission-critical enterprise system that powers acquiring, cataloging, and circulating materials, as well as delivering reports on holdings and transactions.

Integrated Library Systems Support (Voyager)
Inventory Management Systems Support
Voyager Acquisitions Reports Dashboard

Preservation Support Services

Services that support the preservation of both digital and physical YUL material.

Digital Preservation Support
ICE (Item Condition Evaluation)
Media Access Emulation Support
SAMMA Automation and End-Points

Productivity & Collaborative Services

Services that support YUL's business operations, reporting, and identity management and project management.

Database Hosting and Administration
DB/Text Hosting and Administration
Microsoft 365 Service Administration and Support
MSSA Online Payment System
Privileges Systems Support
Project and Work Management Tools
Team Collaboration and Communication

Professional Services

Intra-departmental services between LIT units, such as project management consultation, training, and orientation.

IT Consulting Services
Project Management

Reference Tool Services

Services that support library-specific reference tools such as research guides, workshop calendaring, FAQs, and more.

Ask Yale
Librarian Booking Assistant, Online Room Booking, and Workshop Scheduling

Resource Sharing Systems

Services that support YUL's sharing of resources and materials through interlibrary-loan, Borrow Direct, and other systems.

Inter-Library Loan (ILLiad)
Online Course Reserves (Ares)

Special Collections Circulation and Workflow Services

Services that support access to YUL special collections material.


Unified Discovery Services

Services and applications that provide the user with the ability to discover and locate YUL resources through queries or browsing.