Library IT Service

Aeon

Service Owner:

Trip Kirkpatrick

YUL Service Domain:

Special Collections Circulation and Workflow Services

Support Group:

Description:

Aeon is a circulation and workflow automation solution for special collections libraries developed by Atlas Systems. The service is comprised of a local installation of Aeon and includes custom server add-ons that extend core functionality. Staff primarily interact with the service through a workstation-installed client. The public interface is a web-based service used by patrons to request materials. The core Aeon application is a fully supported vendor solution; custom add-ons and peripheral applications are fully supported by Library IT.

Requesting and accessing this service

How do I get it?:

Staff client documentation: https://guides.library.yale.edu/aeon_staff

Public web interface documentation is integrated into the Using Special Collections guide

Several work groups maintain locally specific documentation. Contact your supervisor to see if this exists in your area

How do I access it?:

The staff client should be installed on your Library computer if you use Windows. If you work exclusively on a Mac or work with materials circulation at YCBA, speak to your local IT support contact, your supervisor, or contact Library IT for access to a virtual desktop with the staff client installed.

The public web interface is at https://aeon.library.yale.edu

There is a testing web interface, only accessible on the Yale network or with VPN, at https://aeon-test.library.yale.edu

Each environment (public and test) has an API, with summary documentation at https://aeon.library.yale.edu/api/swagger/ and https://aeon-test.library.yale.edu/api/swagger/. Use of the API requires a token; contact library.helpdesk@yale.edu to discuss your interest in using the API.

Documentation and help

Are there any specific policies and procedures outlined for your service offering?:

An operating agreement, known locally as a service overview, is available for this service. A service overview is a document that defines expectations and resources required to provide ongoing operational support for the service. The Aeon service overview can be accessed by anyone with Yale network credentials in an LIT fileshare.

Are there Rates & Charges Associated to this Service Offering?:

Who is elegible to use this service offering?:

Anyone in the Yale community with an active and valid NetID

Affiliations that can use this service offering:

Active NetIDs

Yale University Library

Research

Services

Libraries & Collections

Information & Policies

Aeon