Library IT Service

IT Consulting Services

Service Owner:

Steven Wieda

YUL Service Domain:

Professional Services

Support Group:

Client Services & IT Operations

Description:

Library IT is availalbe for consultation throughout YUL. Among the services offered are:

Infrastructure monitoring,
Infrastructure planning
Information architecture
Security
Service management

Requesting and accessing this service

How do I access it?:

To request consultation, please use the Library IT service request form. Please use the Long description field to provide as much information regarding your inquery as posible.

Documentation and help

Are there any specific policies and procedures outlined for your service offering?:

During the consultaiton, it may be discoverd that the subject of the consultation requires resources beyond what the YUL already has. The conultation will not guarantee funding for those resorces.

If the consultation results in the formation of a project or the introduction of a new Librtary IT service, the result of the consultation may have to go before the IT Steering Committee. The staff member is highly encouraged to speak with her or his supervisor prior to requesting a consultation.

Are there Rates & Charges Associated to this Service Offering?:

Who is elegible to use this service offering?:

Yale Library Staff Only

Affiliations that can use this service offering:

Staff

Yale University Library

Research

Services

Libraries & Collections

Information & Policies

IT Consulting Services