Library IT Service

DB/Text Hosting and Administration

Service Owner:

Trip Kirkpatrick

YUL Service Domain:

Support Group:

Description:

The DB/Text Hosting and Administration service provides installation, management, and support for DB/Text databases required by Beinecke Library. This service provides a variety of administratoin services including, installation, configuration of database instances and associated shares used to access the application, patching, troubleshooting, and backups. This service is currently focused on Lucidea's InMagic DB/TextWorks.

Requesting and accessing this service

How do I get it?:

Database users interact with the service through a desktop application provided to them through a network share.

Documentation and help

Do you have specific Documentation and Support outside of the Knowledge Base? :

Are there any specific policies and procedures outlined for your service offering?:

Are there Rates & Charges Associated to this Service Offering?:

Who is elegible to use this service offering?:

Yale Library Staff Only

Affiliations that can use this service offering:

Staff

Yale University Library

Research

Services

Libraries & Collections

Information & Policies

DB/Text Hosting and Administration