Clone of Report a Problem - Metadata copy
Please use this form to report a Library IT-related problem.
Library Information Technology
Primary Link:
About Library IT2
Engraved at the entrance to Sterling Memorial Library is the inscription: “The Library is the heart of the University.” This ideal is instilled in all the work Library IT provides to Yale University Library. It is the role of Library IT to support the outstanding research and scholarship, education, preservation, and practice. Our support can be seen in the programs and services we offer to students, faculty and staff.
Library IT Supported Software
| Manufacturer | Software Title | Version |
| Adobe | Adobe Acrobat Reader DC | 20.013.20074 |
| Adobe | Adobe Creative Cloud | 5.3.1.470 |
Virtual Desktop Request Form
Please use this form to request access to the Library IT Virtual Desktop service.
The following applications are available will be available to users of the Virtual Desktop:
| 7-zip | Adobe Acrobt Pro DC | Adobe Acrobat Reader DC |
| Adobe Creative Cloud | Aeon Client | Ares Client |
| Box Sync | Box Tools | EndNote X9 |
| Google Chrome | ILLiad Client | Java 8 Update 212 |
| Macro Express 3 | MarcEdit 7 | Microsoft Office 365 ProPlus |
| Microsoft OneDrive | Microsoft SCCM Client | Mozilla Firefox |
| OCLC Connexion Client | Oxygen XML Editor | Voyager 10.0.0 Build 2918 |
| VLC | Zoom Client |
YUL Zoom Problem Report
Library IT has received reports of Zoom only allowing 4 users to join a meeting and imposing a 45-minute limit on all meetings. If you are experiencing these issues, it is likely that your Zoom client is using a “free” version of Zoom and not the licensed YUL version. If you are experiencing this issue, please fill out the following form.
Library IT Service Catalog
The Library IT service catalog provides a comprehensive view of the services that Library IT offers to the Yale University Library. You can navigate the service catalog based on service domains or service support groups.
An enhanced version of the LIT service catalog is available.
About Library IT
Engraved at the entrance to Sterling Memorial Library is the inscription: “The Library is the heart of the University.” This ideal is instilled in all the work Library IT provides to Yale University Library. It is the role of Library IT to support the outstanding research and scholarship, education, preservation, and practice. Our support can be seen in the programs and services we offer to students, faculty and staff.
Partnerships
In addition to the work within the Library, several members of Library IT are involved in Yale-wide technology governance and projects as well as external partnerships.
Engagement with the Yale Community:
- Technology Architecture Committee (Dale Hendrickson)
External Partners:
Custom Fields in YUL Site
Code Fields
Dynamic Fields (Entities: Comment, Field collection item, Node, Taxonomy term, User, Rules config)
- Committee Membership ( sd/staff/* ): Views > Library Committees> Content pane: membership
- Dynamic Unit Staff CP ( sd/dept/* )
- Subject Librarian from Collection Development Statements ( sd/staff/* )
Block fields
- Building Places Block (Buildings)
- ShareThis (Home Page)
Preprocess Fields
Library IT Projects and Staffs
Pages
