Service Owner
Lauren Biatowas
YUL Service Domain
Short Description:
This service provides support for any YUL Digital Collection that is not hosted in the Digital Collections System or Aviary.
Description
Legacy Digital Collections will be maintained and / or migrated in their current state. Modification requests to any code or feature set will no longer be accepted. All Legacy Digital Collections should be migrated to a fully supported when possible.
Visibility
No visibility restrictions
How do I get it?
If a Legacy Digital Collection becomes unavailable, users can submit a Service Now ticket and the system will be restored as quickly as possible.
How do I access it?
All digital collections are available at https://library.yale.edu/digital-collections.
Are there Rates & Charges Associated to this Service Offering?
No
Categories
Inquiry
Outage
Performance Issue
Scheduling and Support
Something Broken
Tier 1 Support
YUL Support Group (listed above)
Sub-category needed?
No
Generic Request?
No
URL to service application (if any)
Can users request access to your service offering?
Yes
Support Group