Library Collection Services
Receiving Incoming Materials
With the departure of LCS staff from the SML Shipping Room, it is imperative that we do all we can to insure incoming materials get directly into the hands of recipients rather than having them dropped in a central space in Sterling where no one will be available to receive, sort, and/or deliver them. With this goal in mind, when placing orders or arranging for materials to be delivered to Sterling, staff should adopt one of four following approaches:
- Staff may direct incoming materials to be delivered to 344 Winchester where packages will be received and then re-delivered to the recipient’s desktop by the TR&S courier service. Non-BD/ILL packages being delivered by a ground service (FedEx, UPS, DHL) should be directed to 344 Winchester for subsequent re-delivery.
- Staff may make use of an air/express service by a carrier (FedEx, UPS, DHL) which will deliver materials directly to their desktop. All university-approved express carriers should have the access required to make deliveries in Sterling.
- When ordering through SciQuest, staff should arrange for a university-approved vendor—such as W. B. Mason—to deliver directly to their offices or a designated area within the building where they store supplies or equipment. If a SciQuest vendor cannot guarantee desktop delivery, then the order should be directed to 344 Winchester.
- Staff may continue to receive materials shipped through the USPS, in which case Campus Mail will pick up incoming materials from the USPS and deliver them to SML, where library staff will complete the delivery to the recipient’s office.
In order for the new receiving procedures to work, staff must be sure to give the shipper with whom they are dealing the proper information, which will include a staff member’s name and a room address within the building to which the incoming shipment can be delivered.